Privacy Policy

PlankieMyNou

Last Updated: 2026/04/12

1. Introduction

PlankieMyNou respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal Information

• Name and surname

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by payment providers)

Automatic Information

• IP address

• Browser type

• Device information

• Pages visited on our website

This information helps us improve our services and process your orders efficiently.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Communicate with customers about orders

• Provide customer support

• Improve our website and services

• Prevent fraud or unauthorized transactions

• Send promotional emails or marketing communications (only if you opt in)

4. Sharing Your Information

We may share your information with trusted third-party services required to operate our store, including:

• Payment processors

• Delivery companies

• Website hosting providers

• Marketing platforms

For example, your shipping information may be shared with delivery partners such as Aramex or The Courier Guy in order to deliver your order.

We only share information necessary to perform these services.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from:

• Loss

• Misuse

• Unauthorized access

• Disclosure or alteration

Payments are processed through secure third-party payment gateways, and we do not store full credit card details on our servers.

6. Cookies and Tracking

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Understand how customers use our website

• Improve store performance

• Remember customer preferences

You can choose to disable cookies through your browser settings if you prefer.

7. Your Rights

Under South African privacy laws, you have the right to:

• Request access to the personal information we hold about you

• Request correction or deletion of your personal information

• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will take effect immediately once posted on this page.

Customers are encouraged to review this policy periodically.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Store Name: PlankieMyNou
Email: mcvhsmith02@gmail.com
Country: South Africa